Migrants & Refugees

Settlement Support For Migrants & Refugees


This Immigration New Zealand website contains useful, reliable information for new migrants. Spend some time researching how to find a job that matches your skills, services you can access and ways to get settled.


Settlement Support New Zealand, For your settlement information needs please visit the www.newzealandnow.govt.nz website or call 0508 558 855 (Press 2) if you wish to speak to someone on the phone.  You can email your question to: newmigrantinfo@mbie.govt.nz


Immigration New Zealand provides a free local information service for new migrants about living and working in New Zealand. http://www.newzealandnow.govt.nz/move-to-nz/access-help-support/information-services/locations

This service is located at the Citizens Advice Bureau in 30 areas.  Call 0800 FOR CAB (0800 367 222)


CAB Whangarei, Municipal Building, 71 Bank Street, Whangarei 0140. M – F  9am – 4.30pm


CAB New Lynn, New Lynn Library Building, 3 Memorial Drive, Auckland 0600. M – F 9am – 4.30pm, Saturday 10am – 1pm

CAB Northcote, Northcote Library Buildings, 5 Ernie Mays St, Northcote, Auckland 0626
M – F 9:15am – 3:30pm

CAB Eden  Albert, 82 St Lukes Road (by Public Library) Auckland 1025. M – F 9am – 4pm

CAB Manurewa, Library Complex, 7J Hill Road, Manurewa, Auckland 2102. M – F 9am – 4pm, Saturday 9am – 11am

CAB Auckland Central
1st floor, Auckland Central City Library, 44-46 Lorne St, Auckland 1010, M 11am-3pm Tues- Thurs: 9.30am-4.30pm, Friday 11am-3pm, Saturday (JP only) 10am-12noon

CAB Pakuranga- East Manukau, Library Building, Aylesbury Street, Pakuranga, Auckland 2140
M – F 9am – 4.30pm, Saturday 9.30-11.30am

CAB Browns Bay, 2 Glen Road, Browns Bay, North Shore 0630. M– F 9am – 4.30pm


CAB Hamilton, 55 Victoria Street, Hamilton 3204. M – F 8.45am – 5pm

Bay of Plenty

CAB Tauranga, 38 Hamilton Street, Tauranga 3110. M – F 9am – 5pm

CAB Rotorua, Community House, 1115 Haupapa Street, Rotorua 3010. M – F 9am – 5.30pm

Hawkes Bay

CAB Napier, Community Hub, Community House, 62 Raffles Street, Napier 4110. M – F 9am – 4pm, Saturday 9:30 am – 12 pm


CAB Gisborne 124A Bright Street, Gisborne 4010. M – F 9.30am – 4.00pm


CAB New Plymouth, Community House, 32 Leach Street, New Plymouth. M – F 9.30am – 3.30pm

Whanganui / Manawatu

Palmerston North CAB, Community House, 77 King Street, Palmerston North 4410. M– F 9am – 4.30pm


CAB Lower Hutt, Apex House, Ground Floor, Corner Queens Drive and Laings Road, Lower Hutt 5010
M – F 9am – 5pm

CAB Upper Hutt, 18 Logan Street, Upper Hutt 5018. M- F 9am – 4.30pm

CAB Porirua, 2nd Floor, Pember House, 16 Hagley Street, Porirua. M – F 9am – 4.30pm

CAB Kapiti, 1st Floor Coastlands Shopping town, Paraparaumu 5032. M – F 9am – 4pm

CAB Wellington City, Mezzanine Floor Central Library, 65 Victoria Street, Wellington 6011
Monday 9.30am-5.15pm, Tues-Thurs 9.30am-6.30pm, Friday 9.30am-3.30pm, Saturday 11am-1pm

Nelson Tasman

CAB Nelson-Tasman, 9 Paru Paru Road, Nelson 7010. M – F 9am – 4.30pm


CAB Marlborough, Marlborough Community Centre, 25 Alfred Street, Blenheim. M – F 9.30am – 4pm


CAB North Canterbury, Trevor Inch Memorial Library, 141 Percival Street, Rangiora. M – F 9am – 4.30pm

CAB Christchurch City, Christchurch Polytechnic Student Association Building, 5 Madras Street, Central City, Christchurch 8011. Monday and Friday 9am – 12pm, Tue – Thurs 9am – 3pm

CAB Christchurch West, Hornby Community Care Centre, 8 Goulding Avenue, Hornby, Christchurch 8042. Monday – Friday 9am – 5pm

CAB Christchurch North, Fendalton Library, Cnr Clyde and Jeffreys Roads, Fendalton, Christchurch
Monday and Friday 10am – 4pm, Tue – Thurs 10am – 1pm

West Coast

CAB Buller, Clocktower Building, 113 Palmerston Street, Westport 7825. M – F 10am – 3pm


CAB Dunedin, Mosgiel Library, 283-301 Moray Place, Dunedin 9016
Monday – Friday 8.45am – 5.30pm, Saturday 9.30am -12pm Wednesday 11.30am-1.30pm

CAB Queenstown, 44 Stanley Street, Queenstown 9300. M – F 9.30am – 4.30pm


CAB Invercargill, 97 Spey Street Invercargill 9810. M– F 9am – 5pm, Saturday 10am – 12pm

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